Director, University Accommodations Operations
Company: LA28
Location: Los Angeles
Posted on: April 30, 2024
Job Description:
The Summer Olympic and Paralympic Games will be hosted in Los
Angeles, California in 2028, returning to the United States for the
first time in over 30 years. 2028 will be the first time LA hosts
the Paralympic Games, creating an opportunity to expand awareness,
understanding and inclusion of people with disabilities.
LA28, the organizers for the 2028 Olympic and Paralympic Games in
Los Angeles, is on a mission to create an unparalleled Games
experience for athletes, fans, partners, our community and our
people. Our vision is to collectively create what's next through
sport, community and the power of our differences.
The 2028 Olympics and Paralympics will represent LA and leverage
the strength of our community's diversity and creativity as we
collectively work to design a Games that we all want to be a part
of. We do this by focusing on people and by inviting everyone into
the story of the LA28 Games.
The LA28 organizing committee is an independent, non-profit
organization that is privately funded and governed by a board of
directors.
Our Vision is to collectively create what's next by harnessing
sport, community and the power of our differences. Our Mission is
to create an unparalleled Paralympic and Olympic Games for
athletes, fans, partners, our community and our people.
Values and Behaviors:
- Optimism- Embody a positive, enthusiastic, and
solution-oriented attitude in everything we do; challenge the
status quo, inspire and support one another to achieve our best;
have our eyes on the future and believe we can make a meaningful
impact
- Integrity- We communicate openly and honestly, listen, and
respectfully value multiple perspectives; we do what we say and are
accountable for everything we do; we do the right thing, always.
Even when it isn't easy
- Excellence- We hold ourselves to the highest standard and
expectations; we live our values and truths and persevere through
challenges; we are continuous learners and adapt and pivot with
speed to meet changing needs
- Inclusion- We seek to represent, include, empower and level the
playing field; our work reflects the communities we serve and the
world in which we live; we leverage our platforms to bring
awareness to issues relevant to who we are
- Co-Creation- We are authors of a shared story. Everyone
contributes their unique voice to our shared mission; we share
pride in our accomplishments and ownership of our
shortcomings
- Boldness - We embrace creativity, courage and outside-the-box
thinking; we are unafraid to take risks, explore unconventional
solutions, and learn from the process; we are innovators,
disruptors, and challengers of the status quo
Director, University Accommodations Operations:
The Director, University Accommodations Operations will support
LA28's Games Delivery Revenue team in the development of LA28's
overall accommodations plan. Specifically, this role will
specialize in the delivery of the operational development and
relationship management of our housing at universities inclusive of
the Media Residences. This role's objectives include, but are not
limited to, managing internal and external stakeholders,
negotiating goods and services agreements, procuring vendors,
developing operational standup of hotel-like services in
conjunction with our university partners, managing and developing a
budget, and being part of the overall accommodation team's
priorities.
This role will report directly to the Director, Accommodations and
Operations.
Key Responsibilities:
University Contract Negotiation
- Establish and cultivate strategic partnerships with university
partners, key stakeholders, and vendors.
- Negotiate Goods and Services contracts with universities for
all of LA28's accommodations and related operational
needs.
- Serve as the liaison with stakeholder partners to ensure Media
Residences operations are in compliance with required
standards.
- Conduct thorough research and analysis to drive informed and
strategic business decisions, providing critical guidance to
enhance the success of LA28's University Accommodations
program.
Strategic Operational Support
- Support the overall Accommodations plan including Media
Residences and workforce housing strategy, pricing, and
sourcing.
- Serve as the liaison with universities to build operational
plan for LA28 Housing (i.e. vendor procurement, service level
implementation, campus layout and limitations, etc.)
- Collaborate on driving operational and logistics integration to
ensure feasibility of delivery plans.
- Continue to analyze housing environment, including possibility
of non-traditional housing sites.
- Facilitate seamless integration with internal and external
stakeholders.
- Manage housing operations for 10k+ rooms and 20k+
people.
- Travel to engage with university operational teams across the
greater Los Angeles region, building relationships and fostering
collaborative partnerships in alignment with LA28's University
Accommodations plans
- Develop and adhere to departmental budget with clear steps to
implement, monitor, and appropriately measure plan
deliverables.
- Work internally to maximize opportunity for workforce, while
proposing solutions and minimizing budgetary risk.
General
- Cultivate strong, mutually respectful relationships and
establish credibility with key internal and external
stakeholders.
- Prepare presentations for executive staff and key
stakeholders.
- Oversee the project plan, collaborating with relevant teammates
and external partners where relevant.
- Coordinate key meetings to meet project plan timelines and
summarize / track critical action items moving forward.
- Participate, where necessary, in other accommodation based
workstreams.
- Develop a regular working relationship with all other teams and
functions at LA28
- Hire, train, motivate, and evaluate department staff
- Self-starter with experience in defining tasks, seeking
feedback, and evolving work where applicable
Background & Requirements:
- Minimum 10-years within large-scale event, hotel, or university
logistics
- Prior experience conducting contract negotiations
- Prior experience organizing housing operations
- Prior experience running multiple complex operations
simultaneously.
- Experience managing a team
- Experience working with a diverse range of stakeholders and
proven success at building excellent working relationships
- Demonstrated commitment to Diversity, Equity, Inclusion, and
Belonging (DEIB)
- Previous experience successfully partnering with stakeholders
to embed DEIB principles within housing or similar environments.
This includes inclusive practices and legal requirements related to
accessibility and fair housing.
Expectations:
- Knowledge of Los Angeles market is a plus
- Extremely detail-oriented with excellent analytical and
organizational skills
- Well-developed problem-solving skills and ability to work
independently to resolve issues
- Excellent leadership skills with track record of people
development and engagement
- Extremely detail-oriented with excellent organizational and
project management skills
- Strong communication, team building, and interpersonal
skills
- Well-developed problem-solving skills and ability to work
independently to resolve issues
- Fluent working with Office suite products including Microsoft
Excel and PowerPoint
- A collaborative mindset; someone who prioritizes the team and
fosters a culture of high performance without ego
- Demonstrated capability to effectively implement and manage
change in an ever-changing, fast-paced environment.
Education:
- Bachelor's degree or equivalent work experience
Submission Requirements:
Resume
The annual base salary range for this position is $135,000.00 -
$160,000.00. The pay scale provided is the range that LA28
reasonably expects to pay as starting base compensation for this
role. All LA28 compensation remains subject to final determination
based on individual candidate qualifications, experience, or other
reasonable criteria consistent with LA28's operational business
needs and applicable law.
LA28 does not provide relocation assistance.
LA28 is committed to operating fair and unbiased recruitment
procedures allowing all applicants an equal opportunity for
employment, free from discrimination on the basis of religion,
race, sex, age, sexual orientation, disability, color, ethnic or
national origin, or any other classification as may be protected by
applicable law. We strive to build a team that is diverse,
inclusive and encourages qualified candidates of all backgrounds,
perspectives, and identities to apply.We will consider all
qualified candidates with criminal histories in a manner consistent
with local law.We assess applications based on relevant skills,
education, and experience a candidate can add to our team.
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Keywords: LA28, Rowland Heights , Director, University Accommodations Operations, Executive , Los Angeles, California
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