Software Support Specialist
Company: VirtualVocations
Location: Vista
Posted on: May 13, 2025
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Job Description:
A company is looking for a Software Support Representative to
manage incoming support issues and address customer concerns in a
fast-paced environment.
Key Responsibilities:
Provide technical and application support assistance for the
product
Reproduce reported problems and determine alternative solutions
Engage in daily support and weekly company-wide edge calls while
maintaining customer focus
Required Qualifications:
Two years or more of helpdesk/software support experience
One year or more of travel industry experience
Established home office environment conducive to uninterrupted
focus
Familiarity with common web technologies and software
Proficient skillset using ticketing systems for software-related
issues
Keywords: VirtualVocations, Rowland Heights , Software Support Specialist, IT / Software / Systems , Vista, California
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