Senior Staff Software Engineer UX
Company: ServiceNow
Location: San Diego
Posted on: March 21, 2026
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Job Description:
The AI Agents team is a key part of our broader Platform
Engineering division, focused on creating innovative solutions that
empower our customers to design and deploy intelligent agents
tailored to automate their unique tasks and workflows. Our platform
provides the capabilities for users to seamlessly define and
configure AI agents that can operate autonomously, driving
efficiency and optimizing processes across industries. At the heart
of this cutting-edge product, our team is motivated by the need to
continuously innovate, adapt to latest AI Advancements, and
collaborate across multiple disciplines to deliver powerful,
user-centric solutions. We work at the intersection of AI research,
engineering, and product development, ensuring that our platform
not only meets current demands but also anticipates future trends
in automation and intelligent decision-making. Joining our team
means being part of a dynamic, forward-thinking group that thrives
on solving complex challenges, pushing boundaries, and staying
ahead of the curve. We are looking for talented members who are
passionate about AI, enjoy working in a collaborative environment,
and are eager to contribute to the development of a transformative
product that is reshaping how businesses leverage AI to solve
real-world problems. What you get to do in this role: •
Architecture, design and build highly interactive applications that
can scale with application complexity • Create tools, libraries,
and frameworks for other developers to build upon • Apply new
technology and innovation to improve platform functionality • Lead
the development of the platform while navigating Java, JavaScript
and Kubernetes application architecture. Qualifications To be
successful in this role you have: • 12 years of software industry
experience • Experience in critical thinking and innovation aimed
at AI integrations into work processes, decision-making, or
problem-solving. This may include using AI-powered tools,
automating workflows, analyzing AI-driven insights, or exploring
AI’s potential impact on the function or industry. • Experience in
building new products that use AI/ML • Significant experience
designing and implementing highly interactive and high-volume
applications • Expertise in backend technologies • Java, Python,
Junit, REST, AJAX, JSON, HTML, CSS and associated frameworks • JVM
performance testing, optimization and garbage collection •
relational databases, SQL and frameworks like Spring, Hibernate •
and/or frontend technologies • Solid JavaScript experience with
React, AngularJS, Cycle.js, Vue, or other frontend frameworks •
Competent in aspects of design, usability, cross-browser
compatibility and accessibility • Exposure to modern reusable
theming practices such in sass, css-in-js and styled components •
Experience in test driven development with Jest, TestCafe, Cyprus,
Mocha, or Selenium • Experience in designed, developed, and
maintained microservices-based applications on Kubernetes,
improving scalability, reliability, and deployment speed •
Experience in functional programming, stateless architectures, ADTs
is a plus
Keywords: ServiceNow, Rowland Heights , Senior Staff Software Engineer UX, IT / Software / Systems , San Diego, California
