Banker
Company: East West Bancorp
Location: Rowland Heights
Posted on: April 10, 2021
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Job Description:
IntroductionFor more than 45 years, East West Bank has served as
a pathway to success. With over 120 locations across the U.S. and
Greater China, we are the premier financial bridge between the East
and West. Our teams of experienced, multi-cultural professionals
help guide businesses and community members on both sides of the
Pacific looking to explore new markets and create new
opportunities, and our sustained growth and expertise in industries
like real estate, entertainment and media, private equity and
venture capital, and high-tech help build sustainable businesses
and expand our associates potential for career advancement.
Headquartered in California, East West Bank (Nasdaq: EWBC) is a top
performing commercial bank with an exclusive focus on the U.S. and
Greater China markets. With total assets over $52.2 billion, were
ranked among the top 25 largest banks by asset size in the United
States. And since 2010, we have been recognized by Forbes magazine
as one of Americas Best Banks. With a strong foundation, and
enterprising spirit and a commitment to absolute integrity, East
West Bank gives people the confidence to reach further.
OverviewBeing the next generation Associate Banker at East West
Bank means you are part of a world-class team that focuses on
delivering a high quality , high-touch and high-tech relationship
banking experience across all customer touchpoints. As an Associate
Banker, you will play a key role in --- helping customers with
their day-to-day financial needs--- recommend the right product
that fit customers need--- connecting customers to Subject Matter
Experts in Wealth Management, Mortgage and Commercial teams for
their specialized financial needs--- introducing the banks latest
technology products to meet our customers expanding needs We will
help you grow your career at East West Bank by providing you with
ongoing training to expand your business knowledge, grow your
digital acumen, and build long-lasting relationships with our
customers. Responsibilities--- Demonstrate strong customer service
skills; assist customers with financial transactions such as cash
withdrawals, deposits, transfers, loan/credit card payments, wire
transfers and foreign currency exchange --- Document large deposit
over Currency Transaction Reports--- Identify fraudulent activity
to prevent potential loss to the bank--- Ensure financial
transactions are completed accurately and efficiently, while
complying with all policies, procedures and regulatory and banking
requirements--- Maintain strong relationships with existing
customers and cultivate new customer relationships--- Cross sell
and refer bank products such as (depository products, wealth
management, mortgage) that fit customers needs--- Have strong
knowledge in using digital resources and technologies to optimize
clients digital banking experience--- Is confident in educating
clients on conducting banking transactions online, via mobile app
and self-service portals--- Demonstrate the ability to learn and
adapt to new processes and technology platforms quickly--- Perform
other duties as assignedQualifications--- High school diploma or
general education degree (GED) required; Bachelors degree highly
preferred--- 1 year of recent customer service and cash handling
experience--- 1 year of previous teller / new account experience in
a banking institution preferred--- Ability to learn products,
services, and procedures quickly and accurately--- Excellent
customer service skills--- Strong attention to details and time
management skills--- Proficiency in Microsoft Word and Excel---
Flexibility to work on weekends when needed
Keywords: East West Bancorp, Rowland Heights , Banker, Other , Rowland Heights, California
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