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Assistant Cemetery Manager

Company: Queen Of Heaven Cemetery | Queen Of Heaven Mortuar
Location: Rowland Heights
Posted on: October 9, 2021

Job Description:

ASSISTANT CEMETERY MANAGER
 
Location: Queen of Heaven Cemetery 
Status: Exempt, Full Time
 
What We Are looking For
 
In joining our team, you are joining a dynamic group of  diverse individuals  committed to the Corporal Works of Mercy. For us, what we do is much more than a job or a career. If you feel called to be of service, we invite you to explore our career opportunities.
 
POSITION SUMMARY:
 
To perform administrative support duties and assist the Cemetery Manager in directing office and grounds activities at an Archdiocesan cemetery.
 
ESSENTIAL FUNCTIONS:
 
Because all Archdiocesan employees represent the Roman Catholic Church, they are expected to conduct themselves according to the goals and mission of the Church in performing their work.
 
  • Assists the Cemetery Manager in planning, organizing and directing day-to-day operations and activities at an Archdiocesan cemetery.
  • Provides administrative support by preparing financial and statistical records and reports.
  • Performs the duties of the Cemetery Manager in the Manager's absence.
  • Assists in coordinating office and grounds activities to assure efficient and effective operations.
  • Trains and provides work direction to office support staff.
  • Monitors and analyzes office workflow and makes recommendations to improve efficiency.
  • Investigates and resolves operational problems and complaints or refers to Cemetery Manager as appropriate.
  • Counsels families and cemetery patrons making pre-need and at-need burial arrangements.
  • Provides specialized information concerning cemetery policies and procedures, available product lines, locations and costs.
  • Assists cemetery patrons at the counter, on the telephone and in writing.
  • Prepares and processes a variety of documents including contracts, invoices, receipts, permits and other forms.
  • Calculates and totals purchase price for grave, crypt, memorial, marker, bell-liner and flower vase.
  • Receives and counts cash payments and processes for deposit according to established procedures.
  • Operates office equipment including typewriter, copier, computer terminal, and calculator.
  • Performs related duties as required.
 
MINIMUM QUALIFICATIONS:
 
Education and Experience
 
Any combination of education and experience likely to provide the required knowledge, skills, and abilities, typically:
  • High School Diploma or equivalent. Coursework in accounting, business administration or social science. Experience with public relations or customer service.
  • Three years of increasingly responsible experience in cemetery office work.
  • Bilingual skills in English/Spanish required.
 
Knowledge, Skills, and Abilities
 
Knowledge of:
  • Basic accounting principles and practices.
  • Financial and statistical record-keeping techniques.
  • General principles of business administration.
  • Cemetery grounds and office activities.
  • Interpersonal skills including tact, courtesy and diplomacy.
 
Skills in:
  • Financial and statistical report preparation.
  • Providing administrative support to the Cemetery Manager.
  • Providing specialized information and assistance to others.
 
Ability to:
  • Assist the Manager of a large cemetery in directing operations and office activities.
  • Prepare and maintain financial and statistical records and reports.
  • Communicate effectively in written and oral form.
  • Serve as Cemetery Manager in the Manager's absence.
  • Advise and assist cemetery patrons in making burial arrangements.
  • Relate to patrons and families with empathy and concern.
  • Train and provide work direction to office support staff.
  • Develop and maintain effective working relationships.
  • Position requires ability to frequently exert up to 10 pounds of force to move objects and occasionally exert up to 20 pounds.
  • Filing and retrieving documents from 4-drawers-cabinets 5 feet high. Must reach above shoulder for 2 drawers or crouch to reach lower drawers.
  • Sit for sustained periods of time on a daily basis.
  • Perform tasks requiring intermittent bending, stooping, and walking.
  • Sustain frequent movement of the fingers, wrists, hands, and arms.
 
These requirements are representative of minimum levels of knowledge, skills and/or abilities. Responsibilities may vary according to size of cemetery and total workforce.
 
Physical and Environmental Requirements:
  • Occasionally lift up to 20 pounds.
  • Sit for sustained periods of time on a daily basis.
  • Perform tasks requiring intermittent bending stooping, and walking.
  • Sustain frequent movement of the fingers, wrists, hands and arms.

Our Benefits include:

  • Health Insurance ( Medical, Dental and Vision)
  • Mental Health Services (Employee Assistance Program)
  • Pension Plan
  • 403B Plan
  • Vacation & Sick Time
  • Paid Holidays
  • Employee Discount Programs (24hr Fitness, LA Fitness, Hotel Engine, Great Work Perks*)
  • *Great Work Perks (Amusement Parks, Car Rentals & Hotel, Restaurant, and Shopping discounts)

Keywords: Queen Of Heaven Cemetery | Queen Of Heaven Mortuar, Rowland Heights , Assistant Cemetery Manager, Other , Rowland Heights, California

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