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E-Commerce Manager - Bilingual Chinese

Company: T S EMPORIUM / Tak Shing Hong Inc.
Location: Rowland Heights
Posted on: November 23, 2022

Job Description:

Job DescriptionWe are a well-established organization founded in California. A leader in our sector, we specialized in various nutritional supplements and specialty food items. Our businesses are rooted in retail, wholesale, as well as E-Commerce.We are looking for an experienced E-Commerce Manager with Chinese fluency. If you are looking for a great opportunity to further your career with a growing company, we welcome you to apply for this position!
Responsibilities

  • Overall E-Commerce management: develop, execute, monitor, & review E-Commerce Sales
  • Manage SEO, PPC, & EDM
  • Own web data & analytics across all digital channels to improve site engagement & increase the conversion of key metrics
  • Develop solutions to increase traffic, customer acquisition & loyalty, conversion, customer experience, & website optimization
  • Collaborate with cross-functional teams to optimize site functionality, product presentation, & content
  • Work closely with the CEO, GM of Marketing, & a professional internet business agency.
  • Monitor daily sales, stay steps ahead of issues, troubleshooting & problem solving
  • Drive brand awareness & ensure branding strategy is properly presented
  • Continuously evaluates customer needs, wants, & expectations
  • Be an expert with all product lines
    Skills & Qualification
    • OPT Status Welcome
    • Bilingual fluency - English & Chinese
    • Bachelor's degree required
    • 3+ years of E-Commerce experience
    • Expertise in SEO, PPC, & EDM
    • Experience working with Magento, Constant Contact &/or MailChimp, Google Ads & analytics, social media, paid media, CRM
    • Successful experience in customer acquisition, retention, & Sales growth
    • Exceptional knowledge in user interface & user experience
    • Extensive experience with E-Commerce analytics, landing page testing & multivariate testing.
    • Excellent interpersonal skills
    • Team player with a mindset of contribution
    • Highly effective written & verbal communication skills
    • Desire for achievement and quality of work with a sense of urgency
    • Trustworthy
      Reasons to join us:
      • Competitive salary
      • Health insurance, paid vacation, & major holidays
      • Employee discounts for thousands of products
      • Free snacks & tea in office
      • Birthday Gift Cards
      • Holiday lunches quarterly
      • Positive, fun, & supportive teamwork environment
      • Stable, well-established organization for career growth
      • Product lines that promote health & wellness

Keywords: T S EMPORIUM / Tak Shing Hong Inc., Rowland Heights , E-Commerce Manager - Bilingual Chinese, Other , Rowland Heights, California

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